FAQ

Answers to common questions about Kindness Ring. If you still need help, use the support page.

Kindness Ring is operated by Stewart and Victoria McKee.

Getting started

What is Kindness Ring?: Kindness Ring is a kindness tracker for families. Children fill a ring by being kind, collect badges, and can send kindness points to a friend. There is no chat and no shop.
Where can we use it?: The same account works on the iPhone app and on this website. Look for Kindness Ring: a black square with a happy face.
Who should make the account?: A grown-up should create the account. You choose a username, the grown-up’s email, and a password.

How does the ring fill up?: The ring needs 100 points. When it is full, you earn a badge and a new ring starts. Open Achievements to see badges and challenges.
What is the difference between “I was kind” and “Give kindness”?: I was kind is for your own kind act. That adds 5 points to your ring. Give kindness sends 25, 50, or 100 points to a friend. You pick a reason from the badge list. You do not write a message.
Can children send a written message?: No. Kindness sends are a reason and points only. Friends do not see who sent the points.

How do we add a friend?: Open Friends, then Add friend. Scan their QR picture with Kindness Ring, or type their username.
What is on the QR picture?: My QR shows a receive code, not a website address. A friend scans that picture inside Kindness Ring to send points. You can make a new code later. The old code stops working.
Will my child see who sent the points?: No. The ring updates, and the phone can ping if the app is in a pocket, but the sender’s name is not shown.

How do we change the password?: Sign in, open the account menu, and choose Change password. A grown-up should do this.
How do we delete an account?: Sign in, open Profile, and choose Delete account. Confirm with Delete. You do not type the password again. You can use the same username afterwards. If the email is already on another account, use a different email.
What is removed when we delete the account?: The account, ring, friends, badges, kindness events, and help requests on that account are removed.

How do we ask a question or request support?: Use the support page. You do not need an account. Write your email, a subject, and what you need, then send the request. Keep that page link so you can read the reply and send another message. In the app, Help stays on the account.
Does the app show ads or sell anything?: No. There are no ads and no shop. The iPhone app does not open a website or a share sheet.
Who runs Kindness Ring?: Kindness Ring is operated by Stewart and Victoria McKee.